Public Transport Authority provided pay range
This range is provided by Public Transport Authority.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$112,******/yr - A$123,******/yr
About the Role
The Public Transport Authority (PTA) is seeking a committed and motivated Service Planning Officer to join the Transperth Train Operations team.
Reporting to the Service Planning Manager and based at our Perth Station office, this role is responsible for the development of train service schedules for daily operations.
Key Responsibilities
Utilise contemporary scheduling software to produce train running information, crew schedules and rosters, ensuring compliance with PTA business needs, track closures and special events.
Publish train schedules and rosters in line with PTA policies, operational requirements and approved contractual obligations.
Prepare and distribute Special Train Notices and daily operational reports, liaising with relevant stakeholders to ensure accuracy and timeliness.
Provide training and mentoring to planning staff on scheduling and rostering systems, including data entry, processing and reporting functions.
Analyse passenger utilisation and operational performance data to recommend service improvements and support continuous improvement initiatives.
About You
To excel in this role, you should possess:
Significant scheduling, rostering and/or resource planning experience within a complex operational environment.
The ability to manage, oversee and/or support projects in relation to scheduling and rostering.
Highly developed analytical and problem-solving skills, with the ability to interpret policies and procedures, provide accurate advice, and ensure requirements are applied effectively.
Strong communication skills with the ability to liaise and provide advice to a diverse range of stakeholders.
Strong IT proficiency in computer systems, with demonstrated experience in Microsoft Office and data analysis.
If you're a strong collaborator with an analytical mindset and exceptional attention to detail, we'd love to hear from you
About Us
The Public Transport Authority's (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions.
Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.
At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability.
These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.
As a fast-growing economy, Western Australia's public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally.
Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public's needs and expectations.
Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.
Benefits
Opportunities to grow through personal development and career pathways
Health and Wellbeing programs including access to a free 24/7 onsite Gym
Subsidised Corporate Apparel and Spectacles
Opportunity to join our Social Club offering savings and benefits all year round.
There isone permanent, full-timeopportunity available for an immediate start.
Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.
To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further Information
Please contactWilliam Fry, Service Planning Manageronfor specific information about the role.
For more information about the PTA, please visit .
For technical difficulties, please contact the RAMS helpdesk at or email .
How to Apply
Applicants are requested to provide the following:
A comprehensive CV with two work related referees.
A written application (of no longer than 2 pages) addressing the criteria below:
Outline your relevant experience in scheduling within a logistical or operational context.
Describe a time you took the initiative to research or analyse data to solve a problem.
How did this lead to a positive outcome?
Provide an example where you provided advice, guidance or training to internal and external stakeholders to improve knowledge, performance and/or capability.
What was the situation, what actions did you take, and what was the outcome?
Applicants must apply online, using the 'Apply' button at the top of the screen.
This will take you to the WA Jobs board where you will need to follow the instructions listed on the advert.
If not directed straight to the position, please key Position Number*****in the web search box.
All applications must be submitted through the PTA website, or the WA Government jobs portal.
Applications received via other platforms will not be considered.
Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process.
Adverse outcomes of Integrity reviews and NPC's will not necessarily disqualify an applicant from the selection process.
All PTA positions are subject to ongoing integrity screening.
Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative, Strategy/Planning, and Consulting
Industries
Government Administration, Rail Transportation, and Ground Passenger Transportation
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Perth, Western Australia, Australia
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