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Home support officer

Bendigo
Calvary Care
Posted: 12 April
Offer description

Home Support Officer - Calvary Aged Care

* Progress with purpose at one of Australia's largest health care providers
* Salary packaging, benefits and professional development in a supportive team environment
* Fixed term role - 12 months, Permanent Full-Time Position

About the role

The Home Support Officer position at Calvary Mirridong is a permanent full-time role. The primary responsibility is to support the Home Manager in day‐to‐day administrative tasks, ensuring the smooth delivery of customer care. The role involves being the first point of contact for clients, residents and staff, with a focus on providing courteous reception and administrative support.

If you pride yourself on your outstanding administration and communication abilities, enjoy a friendly and culturally diverse environment and have a great attitude then we want to hear from you!

This is a fixed term role with a duration of 12 months.

Your main duties will include:

* Ensure clear and timely administrative activities to support customer care
* Facilitate communication with residents, their representatives and other stakeholders regarding office administration requirements
* Reception duties, including answering phones, greeting visitors/contractors and managing appointments
* Assist with walk‐in inquiries and record them appropriately

About you

* Well‐developed interpersonal and communication skills
* Commitment to providing high‐quality customer service and a genuine interest in the elderly
* Attention to detail, multitasking abilities and effective time management skills
* Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn new ones
* Proven organisational skills, attention to detail and the ability to prioritise work independently and as part of a team

Desirable

* Previous experience in aged / health care
* Rostering and payroll experience using Kronos
* Qualifications in Administration

Your benefits

* NFP salary packaging benefits, discounted health insurance and gym memberships
* Paid parental leave
* Training, development pathways and career opportunities
* Full Time permanent opportunity
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