Who We Are
For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We pride ourselves on delivering quality products and specialised service, while fostering a supportive and positive culture for our team. We proudly support equality and diversity across all our departments and more than 250 stores nationwide.
Smokemart & Gift Box – Sales Assistant
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's network of more than 1,000 locations with SMGB's wholesale tobacco distribution channel, we can now offer an impressive range of products and services on a truly grand scale. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More About You – Sales Assistant
The ideal candidate will have a customer‑first mentality and a strong passion for creating a fun, authentic shopping experience. You will thrive in a busy, sales‑driven environment and enjoy engaging with each customer that walks through our doors.
Availability Required
* Monday: 10:30‑15:15
* Thursday: 15:15‑18:15
* Saturday: 10:00‑16:30
* Sunday: 9:00‑14:15
Your Role
* Providing high levels of customer service and building strong rapport
* Sound cash handling and EFTPOS
* Learn and maintain solid product knowledge across all pillars of the business
* Maintain high store standards; assist with merchandising and presentation
* Work towards budgets, targets and KPI's
* Assist with stock control and quality management
* Follow national legislation, WHS and security guidelines
You Will Also Have
* A passion for meeting and exceeding sales targets
* Proven ability to work within a fast‑paced retail environment
* A happy, friendly and energetic personality
* A desire to deliver high‑quality customer service
* Valid Police Check Report required if successful in the interview stage
Would you like to know more? If you are passionate about customer service and want to build a career with an iconic brand, hit Apply Now
What Happens Next
Once you apply, you may be asked to complete a short chat interview as an initial step in the process. Shortlisting will be based on suitability, with selected candidates progressing to a face‑to‑face interview in store.
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