Senior Academic Planning and Process Manager
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The Senior Academic Planning and Process Manager role is a senior leadership position responsible for overseeing and coordinating complex academic planning, business process improvements, and operational delivery across the university. This role ensures the effective integration of academic systems, compliance, and planning functions that underpin the successful delivery of teaching and learning.
This role provides leadership in academic planning, scheduling, course lifecycle planning, and quality assurance. It drives collaboration across faculties, academic administration, IT, and student experience teams to align processes and systems with institutional priorities and regulatory frameworks.
Principal accountabilities are (but not limited to):
* Provide leadership and operational oversight of academic planning and process activities, ensuring effective coordination between strategic direction (set by the Head of Department) and operational delivery (undertaken by Coordinators).
* Lead the development, monitoring, and continuous improvement of academic planning, scheduling, and course lifecycle planning across all faculties.
* Drive process enhancements that improve accuracy, efficiency, and compliance of academic systems and planning workflows.
* Partner with Digital IT and business stakeholders to ensure academic systems are configured and optimised to support institutional goals and regulatory requirements.
* Oversee the production, accuracy, and timely delivery of academic reports, including student progression, academic scheduling, and regulatory submissions.
Who you are:
To be successful in this role, you will have:
* Minimum 3–5 years' experience in an academic planning, systems, or process leadership role within a higher education and/or VET context.
* Demonstrated understanding of ASQA and TEQSA regulatory compliance requirements.
* Experience in leading teams in an academic administration or systems environment.
* Proven ability to lead complex projects and transformation initiatives delivering measurable efficiency, quality, and service improvements.
* Skilled in process design, optimisation, and governance using Lean, Six Sigma, or equivalent methodologies.
* Experienced in driving digital enablement, automation, and system optimisation in partnership with IT.
This is full time permanent position based at our Surry Hills campus in Sydney.
Bold, modern and agile, we're Australia's fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student‑centric approach. Supported by teams of passionate people, you'll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offer:
* Study free in a course/degree related to your position.
* B Corp certified university – values driven, and purpose led.
* Access to internal opportunities - Be supported to learn, grow and move across the organisation.
Hiring process:
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you have accessibility requirements or needs please contact for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia a great place to work, visit .
We'd love to hear from you.
Job reference: R28800
Applications for this role will close on Friday 19th December. As we enter our annual shutdown period, please note that updates on your application may be delayed until we return in early January. We will continue to review applications as they come through, and if we identify a suitable candidate earlier, the advert may close before the listed date.
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