PRETZEL is not your average bakery. With bold branding, a cult following, and multiple locations across Perth and Melbourne, we’ve built something unique and we’re just getting started. Handmade, pink, and proudly different, we’ve become known as Perth’s pinkest bakery. Our stores are fast-paced, high-energy, and customer-obsessed. Now, we’re looking for an experienced Multi Site Manager to join our growing leadership team and help take PRETZEL to the next level. About the Role: As our Multi Site Manager, you’ll oversee operations across several PRETZEL locations, leading teams, driving performance, and ensuring every store delivers an exceptional customer experience every time. This is a hands-on leadership role that requires strong operational focus, a talent for people management, and the ability to thrive in a quick-moving, creative environment. Key Responsibilities: Lead, coach and develop Store Managers and team members across multiple sites Drive sales, control costs and manage budgets to achieve performance targets Maintain high standards of quality, cleanliness, compliance, and customer service Recruit, train and onboard new team members in line with brand culture and standards Implement and uphold operational systems, policies and processes Work closely with senior leadership to support strategic business growth Be a visible leader, engaged, available, and proactive on the ground About You: Proven experience in multi-site management in retail, QSR or hospitality Strong leadership skills with a track record of building high-performing teams Operationally savvy with an eye for detail and a focus on efficiency Customer-centric, brand-aligned, and naturally solutions-focused Excellent communicator, well-organised, and calm under pressure Comfortable working in a fast-paced, ever-evolving environment Familiarity with rostering, budgeting, stock control, and compliance requirements Why Join PRETZEL: A leadership role in one of Perth’s most exciting and recognisable brands Competitive salary with bonus potential Opportunity to grow with a rapidly expanding business Unique, creative and energetic workplace culture Staff perks and product discounts A company that values individuality, initiative, and excellence PRETZEL is an equal opportunity employer. We welcome applicants of all backgrounds, identities and experiences.
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📌 Multi Site Manager
🏢 Pretzel Australia
📍 Perth