Residential Mortgage Specialist
A financial services organization seeks a full-time Collections Officer to manage a portfolio of residential mortgages and advance the company's growth through effective customer communication.
Main Responsibilities:
* Manage a portfolio of residential mortgages with minimal delinquencies
* Establish strong relationships with customers through regular updates and progress reports
* Collaborate with colleagues to achieve collective goals and drive business success
Benefits:
* Promote employee well-being through comprehensive personal development plans
* Enjoy preferential home loan rates as an employee benefit
Key Performance Indicators (KPIs):
* Mortgage collections efficiency
* Customer satisfaction ratings
* Team collaboration metrics