**Gro Clinics is currently recruiting for a full-time Hair Growth Sales Specialist for our Perth Clinic.**
The role
We are looking for an accomplished sales specialist to offer a professional hair loss assessment, advice and recommendation to clients wanting a hair re-growth treatment plan. This role is about exciting the client with what is possible when it comes to improving the way they look and feel about their hair. You will be responsible for accurately educated on the process and that we can offer real solutions to their hair loss problems - hair transplant or medication where appropriate.
**You will be responsible for**:
- Managing the client hair journey
- Create and nurture relationships with local referral partners
- Assessment of each customers' individual needs and recommending best practice and explaining procedures, hair loss prescriptions, and everyday retail products (ie shampoo).
- Following up with clients post-consultation to establish how we can meet their needs and outcome goals.
- In-person consultations and diagnoses as per company protocols
- Answering customer enquiries, booking, and scheduling appointments
- Regular quoting and pricing discussions.
- Building relationships with clients for reviews and referral purposes throughout their post treatment journey.
If you are driven to deliver outstanding customer service and results and have a passion for helping people improve their confidence **WE WANT YOU!**
**About you**:
- Demonstrated sales and customer service experience
- Experience in a customer led industry would be highly regarded but not essential
- Excellent verbal and written communication skills
- Can show empathy, engage the client and build rapport
- Ability to manage expectations with clients at every stage
- Active listening skills
- Have integrity
- Problem solving skills
- Time management
- Ability to travel Interstate and Internationally as required to our other clinics
**About us**
- Gro Clinics is changing the landscape of hair transplant surgery in Australia, New Zealand and the UK by using specialised equipment to significantly improve our clients' outcomes. Of paramount importance to us is that our clients feel confident and empowered.
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**Are you looking for more than just a job?**
- Do you want to work with a business at the forefront of its industry?
- Do you want to make a difference to people's lives?
- Have the drive to earn 120-150k+ in salary and commission
**We look after our team**:
- Rewarding incentive scheme that recognises high achievers
- Opportunity to grow with the business and to transition into new senior roles within the group
- Ongoing growth and development opportunities
If you feel this could be the right opportunity for you, we would love to hear from you!
**Please submit your CV and cover letter**
- Tell us about yourself
- Why do you want to work for Gro Clinics?
- Tell us about a time when you helped a client
- Why should we choose you?
Find out more about us here: