Overview
Employment Type: Permanent
Closing Date: 23 Nov :59pm
Job Title: Telstra Retail: Full Time Store Manager KINGSTON
Job Summary
Lead and develop a team to achieve sales and high standards of customer service, and ensure in-store presentation standards and retail operational practices are maintained.
What we offer
Telstra offers a range of benefits, including training and career-growth opportunities and exclusive discounts across hundreds of brands and partners. Snapshot of benefits:
- Store performance-related commission
- 30% off Telstra services
- Telstra mobile and Sim card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
As a Telstra Retail Store Manager, you’ll work with Area Managers to coach and grow your team, lead from the front, and develop a high performing team while advancing your own professional growth.
What you’ll do
You’ll use your previous retail management experience to lead from the front in this pivotal role, to develop a high performing team, while enhancing your skills and growing yourself professionally.
- Ensuring the stores KPI’s (sales and customer service) are met
- Developing and nurturing a high performing, customer experience focused team within a fast-paced environment
- Maintaining an inclusive store culture, ensuring it’s a positive and all-round awesome place to be
- Identify and lead the recruitment for new store team members
- Collaborate with your team members, leading performance reviews and helping grow their careers
About you
- Demonstrated recent people leadership success within a target driven retail sales workplace
- You’re able to energise and drive a team to exceed sales targets and KPIs
- You lead from the front and are able to influence and build rapport with a diverse and varied team
- You’re able to resolve customer issues with your eyes closed and can put a creative spin on problem solving
- Experience in leading through times of change (products / systems) and bringing your team on the journey
What’s next?
After you’ve submitted your application, the next step is a video assessment supported by our partner, Hire Vue. Please keep an eye out for the email to move your application along swiftly.
Why Telstra?
Retail Opportunities at Telstra
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.
#J-18808-Ljbffr