Personal Banking Advisor Role
As a Personal Banking Advisor, you will be the primary point of contact for our customers, providing them with exceptional service and ensuring that their banking needs are met.
Key Responsibilities:
* Welcoming all customers who enter the branch, creating a positive first impression.
* Assisting customers with transactional and savings banking needs.
* Building strong relationships with customers through effective communication and understanding their financial goals.
* Providing relevant banking advice to suit each customer's situation and goals.
* Referring customers to our team of specialists when required.
* Educating customers on new technologies to assist them in the future.
Requirements:
* Strong background in face-to-face customer service, with experience handling cash quickly and accurately.
* Ability to multitask in busy environments.
* Able to build relationships with customers from all walks of life.
* Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers.
* Sales or banking experience is highly desirable, but we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more.
Benefits:
* In a word, lots. Over time, you will be well-trained to provide general banking information and steadily turn into a banking specialist.
* We aim to provide one big, supportive team of people who help us achieve our purpose of creating better futures together.
* Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills.
* As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility.
What It's Like to Work Here:
We aim to provide one big, supportive team of people who help us achieve our purpose of creating better futures together.
Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills.
As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility.