Customer Engagement Officer (Casual – Horsham)
Grampians Community Health Reception and Administration ensures that all aspects of reception and administrative duties are performed in an effective, timely and professional manner.
The Customer Engagement Officer provides welcoming, professional and timely initial contact for all people accessing Grampians Community Health sites; supports staff to ensure smooth operation; and facilitates the central intake system by identifying initial needs for people accessing our programs and / or external programs.
Skills and Experience
Experience in customer service and / or administration
How to Apply
Please email your resume and addressed key selection criteria to :
The key selection criteria are outlined in the position description available on our website :
About Grampians Community Health
Situated in the heart of picturesque Grampians and Wimmera regions.
Employ over 200 staff at three sites located at Stawell (main office), Horsham and Ararat.
Provides a safe, inclusive and respectful environment that values culture, beliefs, values, gender identity and capacity.
Our staff are empowering, professional, inclusive, compassionate and courageous.
Employee Benefits
* Salary Packaging – Up to $15,900 to reduce taxation and increase take-home pay, including personal expenses.
* Meal and entertainment expenses and venue hire.
* ATO Remote Housing Allowance (eligible).
* Novated leasing.
* Relocation expenses.
* Portable devices.
* Rewards Programs
o Blue Card Discount program for discounts on purchases.
o Commbank Workplace Banking Program for discounts and rewards.
Hybrid Working from Home
Hybrid working conditions for certain positions, taking into consideration client needs.
Laptop and mobile phone provided for certain positions to stay connected.
Professional Development
Support for professional development to enhance knowledge and skills.
Reimbursement of course fees for further qualifications (after 6 months of employment).
Purchased Leave
Up to 20 days additional leave in a financial year for eligible staff.
Clinical Supervision
External professional clinical supervision.
Internal clinical supervision.
Employee Assistance Program
Free confidential, professional assistance for personal or work-related issues.
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