Abby Health is Australia's highest-rated telehealth clinic, delivering care to hundreds of thousands of patients each year.
We are building an online-first primary care platform, combining clinicians, technology, and Abby AI to deliver long-term, continuous care.
Our values guide everything we build:
* Smart - systems that enable better decisions
* Beautiful - thoughtful, frictionless experiences
* Caring - human-first, empathetic healthcare
Quality begins with being understood - for patients and for our team.
Location: Remote (Sydney or Australia)
Reports to: Founder - People, Operations & Finance
Role summary
We're looking for a Talent Partner to help shape how a modern, AI-native healthcare company finds, attracts, and hires exceptional people.
You'll work directly with the Founder to design and execute Abby's hiring strategy across the full organisation - from clinicians, to HQ, to global teams.
This is a hands‐on role for someone who can operate end‐to‐end - from sourcing and closing candidates, to building the systems, processes, and employer brand that will scale with us. You won't just fill roles - you'll help define how great hiring works at Abby.
The Core Idea: Hiring as a system
At Abby, hiring is not a function - it's a core capability.
The quality of our team determines:
* The quality of care we deliver
* The speed at which we build
* The culture we create
Your role is to make great hiring repeatable, scalable, and high‐quality, not through ad‐hoc processes but through clear systems, strong judgement, and great candidate experiences.
AI and digital at the core
Abby is an AI‐native company, and we expect our hiring function to reflect that.
You will:
* use AI tools to enhance sourcing, screening, and candidate engagement
* build efficient, automated workflows across the hiring funnel
* leverage ATS/HRIS systems (e.g. Rippling) as core infrastructure
* continuously improve how we hire through data and technology
This is not traditional recruitment - it's modern, tech‐enabled talent acquisition.
The scope
You will lead and evolve hiring across Abby Health.
End‐to‐end recruitment
* Own full‐cycle recruitment across clinical, corporate, HQ, and global roles
* Partner with hiring managers to define roles, scorecards, and hiring plans
* Source and attract high‐quality candidates in competitive markets
* Manage offers, negotiations, and close candidates effectively
Candidate experience and employer brand
* Design and deliver a high‐quality, consistent candidate experience
* Ensure clear, fast, and engaging communication throughout
* Build Abby's employer brand across key talent markets
* Continuously improve the hiring journey based on feedback
* Act as a trusted advisor to leaders on hiring strategy
* Provide insights on market conditions, talent availability, and compensation
* Improve hiring quality through better role definition and interview processes
Recruitment systems and operations
* Build scalable hiring processes, frameworks, and playbooks
* Track and improve key metrics (time‐to‐hire, quality of hire, conversion rates)
* Implement tools and workflows that increase speed and efficiency
* Support workforce planning alongside leadership
Leadership and capability
* Provide guidance and mentorship across hiring and broader people initiatives
* Improve hiring capability across managers and teams
* Bring structure and consistency to how decisions are made
Global and remote hiring
* Lead hiring across Australia and the Philippines
* Ensure compliant and culturally aligned hiring practices
* Design effective remote hiring and onboarding experiences
Why this role is unique
Most recruiter roles operate within established systems.
This role is about building the system.
You will:
* Define how hiring works at Abby from the ground up
* Work directly with the Founder on talent strategy
* Influence the trajectory of the company through hiring decisions
* Build a function that scales with rapid growth
You won't just support hiring - you will shape it.
How We Work
This is a fast‐paced, hands‐on role.
Day to day, that means:
* Running multiple roles across different functions and geographies
* Balancing speed with quality
* Working closely with hiring managers and leadership
* Continuously improving how we hire
We operate with:
* High ownership
* Clear outcomes
Skills and experience Experience
* 3+ years in recruitment or talent acquisition
* Experience hiring across clinical, corporate, and/or global teams
* Experience in startups, scale‐ups, or fast‐paced environments
* Proven ability to manage end‐to‐end recruitment independently
Core Skill Sets
End‐to‐End Recruitment
* Strong sourcing, screening, and closing capability
* Ability to run multiple roles simultaneously
Systems Thinking
* Ability to design and improve hiring processes
* Focus on scalability and efficiency
Digital & AI Fluency
* Comfortable using ATS/HRIS platforms (e.g. Rippling)
* Experience using AI tools to improve productivity
Stakeholder Management
* Strong ability to influence and partner with hiring managers
* Confident providing guidance and pushing for quality outcomes
Candidate Experience
* Strong communication and attention to detail
* Focus on delivering a high‐quality, human experience
Who This Role Is For
You are a builder and operator.
* Sourcing candidates in the morning
* Running interviews in the afternoon
* Improving hiring systems in between
* Quality of hire
* Speed and efficiency
* Building something that scales
* You want to help define how a modern company hires - not just execute within it.
Why Join Abby Health
* Work directly with the Founder to shape hiring strategy
* Build a talent function from the ground up
* Be part of a mission‐driven company improving access to healthcare
* Operate in a high‐growth, AI‐native environment
If you're excited about building a modern, high‐performance hiring function in a fast‐moving company - we'd love to hear from you.
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