Overview
Product Manager (Search/Catalogue) role at THE ICONIC, based in Sydney, NSW, AU.
What's involved
As a Product Manager, you will lead improvements in customer experience, marketing solutions, business processes, and technology fundamentals in our Search and Catalogue domain across the web and the mobile app channels. You will work with senior leaders across the Customer Product team and collaborate with other departments to align investments in tech solutions. You will shape initiatives with a well-defined Definition of Why, size opportunities with the development team, and define the solution and release plan.
What Success Looks Like
* Leading initiatives (strategic and BAU) within your domain: search and catalogue
* Pioneer next-generation search experiences—driving advancements in ranking, relevance, NLP, and semantic intelligence
* Leading discovery and scoping to understand customer problems and determine the value proposition
* Drive ongoing enhancements in search relevance, conversion rates, and customer satisfaction via experiments, A/B testing, and data analysis
* Work with UX and research teams to create a user-friendly, accessible search experience that reflects what users are looking for
* Responsible for the strategic product vision and roadmap for the domain
* Collaborate with other Product managers to assist with the discovery of other initiatives
* Ensure the line of products aligns with a standard vision and process for quality delivery
* Communicate with stakeholders across the company
* Champion the product management practice
* Identify new opportunities for growth and drive continuous experimentation
What We Are Looking For
* 3-5 years of Product Management experience including with user-facing products
* Proven experience leading search, discovery, or similar data-rich product areas in a high-traffic, consumer-facing environment
* Strong background working with AI/ML teams on information retrieval, ranking models, NLP, or query understanding
* 3-5 years in an agile environment
* Experience creating product roadmaps from conception to launch, driving product direction, defining go-to-market strategy, and leading design discussions
* Experience with Search, Catalogue and Ranking logic
* Excellent written and oral communication skills
* Demonstrated stakeholder and relationship management
Ways to Stand Out
* Experienced with digital products, specifically online and mobile, in the e-commerce industry
Why You'll Love THE ICONIC
* Flexible working; hybrid model
* The learning collective: learning days and hackathons
* Parental leave program and an extra day off for your kids' first day of school
* Birthday leave with a paid day off for your birthday and an ICONIC voucher
* Staff discount and sample sales
* People & Planet Positive: ethical sourcing, sustainability, community engagement, and diversity
* Wellbeing: discounted gym memberships and wellbeing programs
* Employee Assistance Program for you and your family
* Volunteer days with Thread Together
* Refer a friend program
At THE ICONIC, diversity, inclusion, and belonging are integral to our culture. We empower self-expression and aim to reflect our diverse communities, promoting equal opportunities and a better shopping experience for all.
Additional Information
We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require accommodations or adjustments prior to submission or throughout your interview process, please contact our Talent Acquisition team directly:
A Final Note: This is a role with THE ICONIC, not with Hatch.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Product Management and Marketing
* Industries: Internet Marketplace Platforms
Location: Sydney, New South Wales, Australia
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