 
        
        Date: 1 day ago City: Perth, Western Australia Contract: Full time
Overview
We are seeking a non-technical Project Manager and Organizational Leader to manage cross-functional IT projects and teams. The ideal candidate will have a strong background in project management methodologies, operational processes, and team leadership, with a focus on structured planning and accountability.
Responsibilities
 * Own and lead projects and operational initiatives end-to-end within the Operations, Support, and IT Administration domains.
 * Apply classical (waterfall) project management methodologies, with clearly defined phases: conception, planning, execution, and closure.
 * Create and manage project baselines including detailed work breakdown structures (WBS), Gantt charts, and specification documents.
 * Monitor project progress rigorously using "Plan vs. Actual" analysis and proactively manage deviations.
 * Identify and manage project risks, issues, and dependencies.
 * Coordinate internal resources and third-party vendors for the flawless execution of projects.
 * Implement structured change request processes for any scope, timeline, or budget adjustments post sign-off.
 * Maintain high standards of documentation and ensure strict adherence to organizational processes and project standards throughout the lifecycle.
 * Provide organizational and disciplinary leadership to the operations/support/IT admin team.
 * Manage team capacity, roles, and performance evaluations.
 * Oversee team functions, ensuring consistent delivery of assigned tasks and alignment with business objectives.
 * Understand employees' roles and responsibilities well enough to support, guide, and optimize performance – without requiring hands-on technical execution.
 * Concentrate on managing tasks and workloads, keeping IT personnel accountable for following internal SLAs and deadlines.
 * Establish and maintain a clear and efficient meeting structure to manage team activities.
 * Ensure high-quality meeting documentation, including decisions, next steps, and task allocations.
 * Develop and maintain central tools such as checklists, taskboards and to-do lists to standardize and streamline team processes.
Requirements
Required Skills
 * Expertise in classical project management methodologies is essential, with a proven track record in Waterfall and Hybrid lifecycles.
 * Detailed upfront planning using Work Breakdown Structures (WBS), Gantt charts, and Critical Path Method (CPM).
 * Formal project control techniques, including baseline management, Earned Value Management (EVM), and rigorous change control processes.
 * Practical experience with open source project management suites (e.g., OpenProject, ProjectLibre) for creating project structure plans, detailed Gantt charts, and milestone tracking.
 * Confident use of collaboration tools such as enterprise wikis (e.g., DokuWiki, BookStack) for central documentation and Mattermost for structured communication.
 * Very good knowledge of visualizing processes and workflows with tools such as draw.io.
Professional Qualifications
 * Bachelor's degree in Business Administration, Management, Industrial Engineering, Information Systems, Operations Management, or Project Management.
 * 5+ years experience in Project management, including 3+ years in team/organizational leadership.
 * Proven experience in structured project management, especially in risk-based planning, resource allocation, and budgeting.
 * PMP, PRINCE2, or equivalent project management certification is an advantage but not required.
 * Proven and demonstrable expertise in the core principles of classical project management (as outlined in the PMBOK Guide) is required.
 * Strong capabilities in upfront planning, including scope definition, scheduling, and documentation.
 * Familiarity with IT-related topics is an advantage.
Personal Competencies
 * Excellent written communication and documentation skills.
 * High level of logical reasoning and structured thinking.
 * Strong interpersonal and communication skills, with the ability to convey complex topics clearly and concisely.
 * Reliable, organized, and accountable with a proactive and pragmatic leadership style.
 * Ability to manage multiple priorities and stakeholders.
 * Strategic thinking and a proactive mindset.
 * Able to motivate and push the teams to reach expected outcomes.
 * Comfortable presenting to executives and collaborating with other departments.
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