Disability Services - Accommodation Support (DSAS) value strong partnerships and relationships with our participants, families, and carers. Our support enables participants to live a rewarding life that focuses on their interests, choices, and rights every day.
Our support workers, known as Residential Care Officers, enrich clients' lives by ensuring they have the opportunity and support, tailored to their individual needs, to explore and participate in all aspects of their life.
Our services include support for independent living (accommodation support). We have a focus on ensuring our diverse staff are well-trained and qualified and we pride ourselves on our reputation of delivering the best in disability support services.
To be successful in this role, you will have:
- Experience working with individuals who have a Positive Behaviour Support Plan in place.
- Proven ability to manage complex and challenging behaviours.
- Experience in supporting individuals with mental health needs.
- Knowledge and experience in managing complex medical needs.
- A caring and empathetic approach, with excellent communication and interpersonal skills.
- Emotional resilience and strong self-regulation in high stress situations.
- Empathy, patience, and professional boundaries.
- Reliability, consistency, and the ability to work independently as well as within a team.
- Relevant qualifications in Disability Support, Mental Health, or a related field (desirable) training will be provided.
- A current First Aid and CPR certificate.
- A valid NDIS Worker Screening Check
- A valid driver's licence.
Key Responsibilities:
- Demonstrated experience supporting participant with complex behaviours, intellectual disability, psychosocial disability, and dual diagnoses
- Assist with daily living activities, including personal care, meal preparation, and household tasks.
- Monitor and support mental health needs, ensuring a safe and supportive environment.
- Manage and respond to complex medical needs, following care plans and medical advice.
- Collaborate with a multidisciplinary teams to implement tailored support strategies for the individual.
- Build a positive and trusting relationship with the individual and their family.
- Experience working within NDIS practice standards, including dignity of risk and rights-based support.
- Maintain accurate records and communicate effectively with the family and other professionals involved in care.
Our Disability Support Workers have the following opportunities:
- Award wages that include shift allowances, penalties, and other allowances such as meals and clothing as they apply under the Award for Operational Employees in Disability and Forensic Services - State 2016
- Flexible shifts
- Excellent job resources and personal development opportunities
- Two weeks of paid induction and upon successful completion of induction up to one week of paid service centre training
- Ongoing specialised accredited training and professional development to ensure highly skilled workforce
- Access to QSuper for superannuation, life, and illness insurance
- Access to Accumulated Time Work (ATW) of 13 days per year
- Five weeks per year of vacation time when working full shift rotation
How to apply?
1. Read the Disability Support Worker role profile and applicant guide
2. Complete and submit your Smart Jobs online application and attach requested documents:
- Cover letter
- Resume
- Current download of your USI vocational education training (VET) transcript
3. Complete the casual Disability Support Worker compulsory questionnaire emailed after the submission of your Smart Jobs application.
Job Ad Reference: QLD/687277/26
Closing Date: Friday, 15th May 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.