Membership Consultant - Brand NEW Club - MackayAt Fitness Cartel Australia, we’re more than a gym – we’re an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.We’re bringing the Fitness Cartel experience to Mackay! Our brand-new club is opening soon, offering world-class facilities, cutting-edge equipment, and an incredible fitness community. This is your chance to be part of something special from the very beginning!The Role :Membership Consultants are the “Engine Room” of our business. They promote and represent our company, its values, and culture. They seek out new members and demonstrate why Fitness Cartel Australia is the best place for them to reach their fitness goals.As a Membership Consultant for our new club, you’ll manage a high volume of incoming leads, drive community outreach, respond to sales and inquiries, close deals, and build lasting relationships—all in a five-star health club environment. During the initial months, you’ll be part of the pre-sale team, generating excitement around the upcoming gym, giving tours during the build phase, and starring in social media content. Enjoy extra commissions during this exciting launch period!Key Responsibilities:Manage and grow the club’s membership base through new sales.Generate leads using creative and varied techniques, including promoting the facilities to local businesses and the community.Make the required number of lead contacts via telephone to maximize sales opportunities.Provide sales presentations and tours to prospective members, highlighting features that meet their fitness needs.Create positive and personalized member journeys.Follow up to achieve successful outcomes to inquiries.Track leads, appointments, and sales daily on our CRM.Work with your team to meet and exceed sales targets and KPIs.Prioritize and complete tasks in a timely manner.Perform other related duties as required.What you’ll need to succeed:3+ years of sales experience, preferably in the fitness industry but not mandatory.A financially motivated individual with a natural drive to achieve targets.Experience in a KPI-driven environment with a proactive lead generation mindset.Ability to build rapport with people from diverse backgrounds and a desire to help them succeed.Strong problem-solving skills and resilience.Excellent communication skills—listening, understanding, empathizing, and influencing.Customer-focused with a commitment to delivering exceptional outcomes.Ability to be a role model and uphold healthy values and behaviors.A proactive attitude with a desire for learning and growth.Reliability, professionalism, punctuality, and a well-presented appearance.What we'll offer you in return:A Thriving Culture: Be part of the industry’s most exciting and rapidly expanding brand.Career Growth: Opportunities for training, development, and advancement through our Future Leaders program.Free gym membership at all Fitness Cartel locations.Discounted rates at Merse Wellness Spas.Birthday leave—your birthday off, paid!Work in state-of-the-art fitness clubs with 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.How to Apply:Click ‘APPLY’ to submit your resume and cover letter explaining why you want to join Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don’t wait—apply today!Note: Only candidates meeting our criteria will be contacted. No agencies please!About usFitness Cartel, where our relentless pursuit to be the best version of yourself isn't just a motto—it's a way of life. With an ambitious plan to open 60 clubs by 2029, we're committed to providing the best facilities, customer service, and atmosphere. Our clubs offer services like Reformer Pilates, weight zones, cardio zones, and cycle studios for a holistic fitness experience. We support a diverse community, including families, with services like child-minding. Whether you're a fitness professional or just starting your journey, Fitness Cartel welcomes you to be part of our growing family.
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