Job Title
We are seeking a dedicated Security Supervisor to join our team. The successful candidate will be responsible for leading and managing a team of security personnel, ensuring the safety and security of our clients' properties.
Key Responsibilities:
* Conduct incident investigations in a timely manner and ensure that reports are completed and submitted.
* Demonstrate knowledge and competence in the implementation of emergency procedures.
* Promote and encourage a team approach.
* Provide a customer service approach and maintain a fair, courteous and respectful manner in dealing with clients and customers.
* Provide a high-quality security service at client locations.
* Provide excellent customer service.
* Provide protection to the public by ensuring COVID social distancing is maintained.
* Provide security escorts as required.
* Report and record security breaches and incidents.
* Respond promptly to incidents.
* Take a problem-solving approach to conflict situations and recognise the need to escalate situations to the manager/supervisor for attention as appropriate.
Qualifications and Skills:
* Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
* Contributing to team success - Actively participating as a member of a team to move the team toward the completion of goals.
* Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
* Managing conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Benefits and Culture:
* Friendly and inclusive environment.
* Growth and development are supported and promoted.
* A discount program where employees, and their family members, can save at over 400 retailers Australia wide.
* A well-being program that provides advice about mental, physical, and financial well-being.
* An Employee Assistance Program (EAP) that is available to employees and their families.
* Cultural diversity is valued and supported.
* Emphasis on learning and development, where a state-of-the-art LMS is available to all employees.
Licenses and Certifications:
* NSW - Master Licence 405149073
* ACT - Master Licence 17501742
* QLD - Security Firm Licence 3158254
* SA - Security Agents Licence ISL 235794
* VIC - Private Security Business Licence 689-218-50S
* VIC - Private Security Business Registration 689-218-92S
* WA - Security Agents Licence SA58716