Brief overview of this role at Sitemate:
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Employment:
* Salary:
o OTE Remuneration:
+ A$75,000-A$110,000 (incl. Super)
o Base Salary:
+ A$50,000-A$70,000
o Commission:
+ A$25,000-A$40,000
About Sitemate
Sitemate builds best‐in‐class software for the built world – empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet.
Day‐to‐Day
* You will be qualifying and routing inbound leads through two channels: self‐service & inside sales.
* You'll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like Slack and Salesforce.
* Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting.
Challenges
* Learning about the built world if you haven't had any exposure to it – there are a lot of different types of companies and plenty of new terminologies to learn.
* Up‐skilling your call/phone and email skills – although we have plenty of examples for you to learn from during your onboarding.
* Understanding SaaS financial acronyms and common terminology – if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn. This cheat sheet is a good resource: The Ultimate SaaS Acronyms Cheat Sheet.
* We move very quickly, so you'll need to be excited to come in and learn extremely fast.
Who This Role is For
* Ambitious individuals wanting to pursue a career in SaaS.
* People who thrive in a structured, high‐agency, KPI‐driven environment.
* Strong communicators who enjoy building relationships.
* Resilient individuals who can persevere and perform with high‐volume tasks.
Who This Role is Not For
* Those unwilling to handle rejection frequently.
* People uncomfortable with people and conversations.
Skills & Tools
Must Have:
* Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing, and in‐person.
* Excellent task organization and prioritization skills; you're able to multi‐task efficiently.
Nice to Have:
* Experience with modern tooling – CRMs, Health Scoring, Live chat, Knowledge bases.
* Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face‐to‐face with customers).
* Patience working in an industry where not all users are tech‐savvy.
PLEASE Note:
* We do not use recruitment partners or services, so please save your time and don't reach out.
Equal Opportunity
We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of our greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive.
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