About the Role
Join the Paragoncare Service team, where your expertise keeps healthcare moving. We're looking for a motivated and technically skilled Field Service Engineer based in Sydney to support, service, and maintain our Vision and Aesthetic equipment. In this role, you'll play a key part in ensuring the reliability, safety, and performance of critical healthcare technology used every day by clinicians and patients.
Responsibilities
* Install, service, and maintain a range of biomedical and medical imaging equipment, ensuring compliance with safety and regulatory standards.
* Perform diagnostics, troubleshooting, and repairs both onsite and remotely to minimise equipment downtime.
* Conduct preventative maintenance and performance verifications in line with manufacturer guidelines and organisational policies.
* Provide technical support and training to clinical staff, helping them get the most from the technology they rely on.
* Maintain accurate service documentation, reports, and asset records.
* Collaborate with engineering, customer service, and suppliers to resolve complex technical issues.
* Contribute to a culture of continuous improvement, safety, and quality.
Qualifications
* A qualification in Biomedical Engineering, Electronics, Mechatronics, or a related discipline.
Required Skills
* Strong hands‐on diagnostic and problem‐solving abilities.
* Experience servicing medical or electrical equipment (or a passion and willingness to learn).
* Excellent communication skills with the ability to interact confidently with clinicians, technicians, and stakeholders.
* A proactive, customer‐focused mindset and the ability to work independently in the field.
Preferred Skills
* Experience servicing medical or electrical equipment (or a passion and willingness to learn).
Equal Opportunity Statement
We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds and make employment decisions based on merit, without discrimination in accordance with Australian law.
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