Customer Experience Expert
We are seeking a highly motivated and competitive Sales Associate with a passion to succeed. This is an excellent opportunity for someone who loves quality product and delivering exceptional customer service.
ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.
About the Role:
* Deliver exceptional customer experiences in a premium fast-paced environment, uphold the quality of our brand, and achieve sales of shoes and related products.
* Align with the Visual Merchandising plan and Mystery Shopper standards.
* Process customer orders, returns and maintain inventory according to standards.
* General housekeeping and store tidiness.
Skills & Qualifications:
* Previous retail sales or similar experience with persuasive communication skills.
* Demonstrated success in achieving KPIs and sales targets.
* Commitment and professionalism to providing exceptional customer service as a brand ambassador.
* Team player and natural people-person who thrives on building relationships.
* Growth mindset in an exciting fast-paced work environment.
* Proficiency in speaking Mandarin would be highly regarded, to more closely engage with a large proportion of our customers.
Perks & Benefits:
* Lucrative KPI-based sales bonus incentives and monthly reward and recognition opportunities.
* Generous staff discounts in-store and online, with free product allocation every 6 months.
* Flexibility and work-life balance through rostering.
* Supportive Leadership and coaching.
* Career progression opportunities - Headquartered in Denmark, we offer local and international opportunities.
* Complimentary Employee Assistance Program for work and personal support.
* Pride in working for a globally successful, diverse, and environmentally conscious employer.
If this sounds like you...
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