OverviewWe are looking for a full time, experienced and cheerful Senior Medical Secretary to join our orthopaedic surgery practice.
9 day fortnight and flexible work arrangements open for discussion.Our office consists of one busy hand and upper limb surgeon and three medical secretaries.
You will be an integral part of our team!
The role involves the coordination and management of all aspects of the practice.Joondalup based, with some clinics run through Claremont.About youExperience as a medical secretary, preferably in a specialist practice (orthopaedic knowledge is advantageous)Experience with Medical Software (Gentu, Genie or cloud-based preferred)Solid understanding of Medical Billing, Workers Compensation, Public Hospital billings and DVAAbility to deal with many tasks at once and work well under pressure.Ability to adjust and adapt to practice requirementsProvides excellent customer service to patients, other providers and hospital staffAbility to think proactively and have forward-thinking and planning skills regarding upcoming clinics and practice requirementsMaintains a high level of written and verbal communication skills.
This includes a professional telephone manner and written email communications.A robust work ethic.
No job is beneath anyone in our practice - we all work together to get the job done for the benefit of everyone.Ability to work in AustraliaMaintains a high level of respect at all times to other staff and patients.Motivated, reliable and attends to self-careAbility to work as a part of a small and close-knit team, with a willingness to grow and learn within the office environmentAn ability to be serious in the right moments and to be able to have a laugh too.
We want the office to be an enjoyable place for everyone - it helps us provide the best care for our patients!
Job DutiesThis role involves helping run and coordinate all aspects of the practice.
The role includes:Preparing and running busy clinicsLiaising with GPs, Specialists, Radiology Providers, and Allied Health Professionals, especially Occupational TherapistsScheduling surgery bookings and theatre listsReceiving and following up incoming referralsManaging billings and in-house paymentsMedical typingMeeting/greeting of patientsAnswering phones and making appointmentsTraining and mentoring junior staffScanning/entering clinical dataManagement of computerised diaryManagement of on-call rosters across several hospitalsManaging staff leave calendarGenerous remuneration commensurate with experienceFriendly and flexible work environmentAdditional leave entitlementsSupportive teamOn-site parking providedPlease provide a cover letter and CV (including referees) with your application.
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