Infomedia Ltd (ASX:IFM) is a leading global provider of DaaS and SaaS solutions that empowers the data-driven automotive ecosystem. Infomedia’s solutions help OEMs, NSCs, dealerships and 3rd party partners manage the vehicle and customer lifecycle. They are used by over 250,000 industry professionals, across 50 OEM brands and in 186 countries to create a convenient customer journey, drive dealer efficiencies and grow sales.
Position PurposeSeeking a highly experienced and detail-oriented Systems Analyst to take play a pivotal role in translating business requirements into technical solutions within the Dynamics ecosystem. Key ResponsibilitiesServe as a “Super User” for core business systems, with in-depth knowledge of operations, procedures, and organisational policies.Manage ongoing data maintenance, triage system issues, troubleshoot errors, and escalate problems to appropriate vendors for timely resolution.Collaborate with technical teams on data migration, assisting with data mapping, validation, and reconciliation.Provide training to users on Dynamics 365 CE functionalities and create comprehensive documentation for processes and configurationsIdentify opportunities for system and process improvements and collaborate with Business stakeholders to implement changes.Ensure all configurations and customizations comply with Microsoft best practices and organizational guidelines.
Essential Skills 2 - 5 years of relevant experience in a similar systems analysis or support role. Hands-on experience with Dynamics 365 Sales Experience with some of - Power Apps, Power Automate.Proficient in database systems, data management, report generation and complex SQL queries (e.g. SQL Reporting Services).Experience in data migration and software upgrades and patchingProven ability to troubleshoot system issues, monitor performance, and implement improvements to enhance reliability and user experience.Experience with 1 or more coding languages (programming and understanding)Excellent communication and stakeholder engagement skills to support collaboration across business units and technical teams.
QualificationsBachelor’s degree in information technology, Computer Science, Engineering or a related discipline or equivalent practical experienceProfessional certification in Dynamics 365 (desirable)
What We OfferCompetitive remunerationExceptional potential for career growthHealth and Wellbeing benefitsWork-life balance and new officeA collaborative and dynamic team environmentOpportunity to shape innovative, data-driven products for the automotive retail sectorExposure to both strategic thinking and hands-on deliveryRegular engagement with high-profile clients, partners, and industry leaders
Please note that you must have full Australian working rights to be eligible for this role, and only candidates who meet the above criteria will be contacted.
Infomedia is an equal opportunity employer and welcomes all qualified applicants. Infomedia does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.