The Administration Officer is responsible for supporting the day-to-day operations of the business, ensuring efficient communication, accurate documentation, and smooth coordination across all projects.
This role plays a key part in maintaining workflow, supporting project delivery, and upholding the company's standards for speed, communication, and quality.
1. Administration & Office Management
* Manage incoming emails, phone calls, and general enquiries
* Maintain organised digital and physical filing systems
* Prepare and format documents, reports, and correspondence
* Ensure all project documentation is current and accurate
2. Project & Contract Support
* Assist in preparing quotes, contracts, and variations
* Track and update project schedules and timelines
* Maintain job files including plans, selections, and approvals
* Support compliance with contract and regulatory requirements
3. Client & Stakeholder Communication
* Act as a point of contact for clients, suppliers, and subcontractors
* Coordinate meetings, site visits, and showroom appointments
* Ensure prompt and professional communication at all times
4. Procurement & Financial Tracking
* Assist with purchase orders and supplier coordination
* Track invoices and support cost monitoring across projects
* Liaise with suppliers to confirm orders, deliveries, and pricing
5. Scheduling & Coordination
* Coordinate trades, deliveries, and site activities
* Assist with weekly planning and forward scheduling
* Ensure all stakeholders are informed of changes and updates
6. Systems & Process Improvement
* Identify opportunities to improve admin systems and workflows
* Maintain and update internal processes and templates
* Support implementation of new systems and tools