Traverse Alpine Group is on the lookout for a motivated and experienced Restaurant Supervisor to join our dedicated team. As a Restaurant Supervisor, you will play a vital role in ensuring that our guests receive an exceptional dining experience in one of our premier locations.
Responsibilities
* Supervise restaurant staff, including training, and scheduling to ensure optimal service levels
* Ensure that all guests receive prompt, professional, and friendly service throughout their dining experience
* Monitor food quality and presentation to ensure adherence to company standards
* Assist in managing inventory, including ordering supplies and ensuring correct stock levels
* Handle guest complaints and inquiries, providing effective resolutions
* Collaborate with the kitchen team to ensure seamless communication and service
* Assist with promotional events and support marketing strategies to enhance guest experiences
* Enforce health and safety regulations to provide a safe dining environment
Requirements
* Proven experience as a Restaurant Supervisor or in a similar role within the hospitality industry
* Strong leadership qualities with the ability to motivate and manage a team
* Exceptional customer service skills and a keen eye for detail
* Excellent communication and interpersonal abilities
* Knowledge of food and beverage operations, including health and safety regulations
* Ability to work in a fast-paced environment and handle stressful situations calmly
* Flexibility to work varied shifts, including evenings and weekends
Benefits
* A work culture that values inclusivity, cultural and gender equality in a professional and supportive work environment
* Access to a range of learning and development activities to encourage career progression
* Organised group outings and an epic annual staff party
* Access to company discounts across all our venues
* In-venue and company-wide incentives
* Access to health and wellness programs and our Employee Assistance Program (EAP)
* Be a part of a passionate group of hospitality staff who bring their best every day to work and pick up some new skills
* Choose a seasonal role for winter or, for the right staff, we can offer a year-round role between our 7 venues (and growing) in Falls Creek (VIC) & Bright (VIC)
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