Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style‐conscious guy and will give you the confidence to go from desk to dancefloor.
Our philosophy is pretty simple: we believe every night should end with a good story.
POSITION PURPOSE
As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales‐driven attitude, and a people‐first culture that prioritises succession and retention.
PEOPLE
* Create and maintain a people‐first culture that values development, collaboration, transparency, and open communication.
* Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
* Provide regular and effective feedback that prioritises professional development and internal progression.
PERFORMANCE
* Ensure team deliver an exceptional customer experience using CLAS sale‐selling steps and relevant customer‐service techniques.
* Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
* Support the Store Manager to plan and execute VM guides to the VM guideline standard.
* Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
* Serve as the primary point of contact and manager on duty on Store Manager's RDO and annual leave.
BENEFITS
* A fun, inspiring and challenging environment.
* A rewarding incentive program.
* Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
* Mentoring, training, and development to support you on this journey.
Assistant Store management experience is required. If this sounds like you, please submit an expression of interest and apply.
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