Location – Statewide
Employment type – Temporary Full-Time – up to 30 June 2027
Salary – Clerk Grade 5/6: $99,938pa - $110,271pa plus superannuation
Are you passionate about making a difference in the lives of children and families? Join our dynamic Family Time Team and be a part of something truly special! We're seeking enthusiastic and dedicated individuals to work closely with families, fostering strong relationships and creating meaningful experiences.
About the Role
This is an exciting opportunity to lead a new team and support DCJ in building a dedicated workforce for supervising family time.
As a Family Time Team Leader, you will manage and support a team of Family Time Workers to deliver high‐quality supervised family time and transport services for children and young people in out‐of‐home care. You'll oversee logistics, provide coaching and professional development, ensure the quality of service delivery, and handle complex issues. Your role includes supervising some family time visits, managing administrative tasks, and ensuring adherence to policies and procedures. You'll play a key role in maintaining staff morale, addressing challenges, and contributing to family time‐related projects within the district.
What You'll Do
* Team Management: Lead and manage a team of Family Time Workers, providing supervision, support, and feedback to ensure the effective delivery of supervised family time and transport services. Oversee workload allocation, manage logistics for visits and transport, and collaborate with casework staff to align family time with case plan goals.
* Support and Supervision: Offer ongoing debriefing, coaching, and guidance to your team. Address and resolve issues and escalate serious concerns to senior child protection staff when necessary. Supervise some family time visits, ensuring the safety and well‐being of children and young people during these visits.
* Quality Assurance: Oversee the quality of family time summary reports completed by your team, providing coaching and instruction to enhance report quality. Implement and monitor administrative procedures and systems related to family time, ensuring adherence to DCJ policies and processes.
* Professional Development: Manage and support the professional development of your team members. Reinforce learnings from formal training, and organise additional training as needed to bolster team knowledge and performance.
* Administrative Duties: Accurately approve Family Time Worker payment claims and other related payments. Participate in or lead family time‐related projects within the district and ensure the effective use of relevant technology and adherence to procedures.
* Problem‐Solving: Navigate complex and challenging situations that arise during family time arrangements, supporting staff to maintain morale and respond appropriately. Manage escalations and provide guidance on resolving more complex issues.
What We're Looking For
* Leadership Skills: Proven experience in managing and supporting teams, with a strong ability to provide guidance, coaching, and professional development.
* Experience in Family Services: Background in delivering supervised family time or similar services, with a deep understanding of the needs of children and young people in out‐of‐home care.
* Problem‐Solving Ability: Strong skills in navigating complex and challenging situations, with a track record of resolving issues effectively and maintaining team morale.
* Attention to Detail: Ability to oversee quality assurance processes, manage administrative tasks accurately, and ensure adherence to policies and procedures.
* Communication Skills: Excellent interpersonal and communication skills, with experience liaising with casework staff and handling escalations effectively.
DCJ works with families and children from a diverse group of cultures and backgrounds. We encourage applications from Māori, Lebanese, Arabic‐speaking communities, Filipino, Vietnamese, Samoan, Fijian, Tongan, Chinese, Indian Subcontinent and Spanish‐speaking communities.
Essential Requirements
* Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development
* Current NSW driver's licence
* Current NSW Working with Children Check clearance
* Role will include some evening work
* Role will include being on call on some weekends and evenings
Appointments are subject to reference checks. Some roles may also require the following checks/clearing:
* National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
* Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
What We Offer
* A challenging and rewarding career.
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities.
* Health & Wellbeing and Employee Assistance Programs.
Application Process
Applications close Thursday 26 Feb 2026 at 11:59 pm AEST.
To apply via the DCJ Careers site, click here. Search for the job and click the 'Apply now' button.
If you are viewing this ad via Seek, you will be required to set up or login via your Seek account.
When applying, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up‐to‐date résumé (maximum 5 pages).
Inclusion and Diversity
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander peoples, women, people identifying as LGBTIQ+, culturally and linguistically diverse individuals, carers and other diversity groups.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information, visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
#J-18808-Ljbffr