Guest Service Agent - Rydges Perth Kings Square
Key Responsibilities
* Welcome guests warmly and ensure smooth check-in/check-out
* Respond promptly to guest needs and special requests
* Co‐ordinate with housekeeping and maintenance for room readiness
* Manage reservations and daily guest transactions accurately
* Provide information about hotel services and local attractions
* Maintain a clean, safe, and professional front desk environment
* Participate in training and team meetings
What You'll Bring
* Strong customer service and communication skills
* Familiarity with hotel systems and procedures
* Ability to collaborate across departments
* Detail‐oriented and accurate in transactions
* Adaptable and open to continuous learning
* Knowledge of WH&S and operational policies
How You Work
* Daymaker ethos — no one's too big for the small things.
* Inclusive leader – values diverse perspectives; builds belonging.
Perks from Day One
* Parity for all levels – no ivory towers.
* 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.
We welcome applicants from all backgrounds.
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