Overview
Oaks Gladstone Grand Hotel is looking for a dynamic and hands-onFood & Beverage Supervisorto lead our café team and deliver exceptional guest experiences.
This is a full-time position with regular morning and weekend shifts.
Immediate start available.
In this key leadership role, you'll oversee the smooth day-to-day operations of our café, ensuring guests enjoy first-class service and presentation every time.
You'll lead by example, inspire your team, and work closely with the kitchen to maintain our high standards.
Key Responsibilities
Oversee and coordinate daily floor operations to ensure efficient, high-quality service.
Work closely with the Food & Beverage Manager to achieve operational and service goals.
Build a strong knowledge of our food and beverage offerings to confidently promote them to guests.
Collaborate with the kitchen team to deliver consistent quality and presentation.
Supervise, train, and support Food & Beverage Attendants to perform at their best.
Note:This position is based in Gladstone.
Qualifications
12+ months in a supervisory role within hospitality.
Minimum 3 years' experience in a restaurant, cafe or hotel environment.
Exceptional communication and customer service skills.
A proactive, positive, and professional attitude.
Strong self-motivation and the confidence to lead a team.
Diploma in Hospitality Management or similar (advantageous but not essential).
Flexibility to work weekends and occasional evenings.
Additional Information
Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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