About Us
At Ubank, we empower the digital generation to achieve financial success. Think of us as your daily money companion, offering a unified view of your finances with smart features and real‐time insights. Save more, track spending, and achieve home ownership faster with Ubank.
The Why
The Senior Platform Engineer is accountable for designing, building, and operating shared platform capabilities that accelerate safe delivery for feature squads across ubank. This role leads end‐to‐end ownership within assigned focus areas spanning CI/CD and build systems, observability and reliability, and developer experience. The position treats internal engineering teams as customers and balances platform‐as‐product adoption within an APRA‐regulated banking environment.
Key Responsibilities
* Design, implement, and maintain multi‐stage pipelines‐as‐code patterns serving multiple squads with caching, parallelisation, and promotion workflows suited to regulated change.
* Partner with security and compliance stakeholders to place scanning, policy checks, and evidence generation steps without blocking legitimate delivery cadence.
* Instrument and standardise metrics, traces, and structured logging approaches improving diagnosability and reducing mean time to recovery for critical services.
* Define service level indicators and objectives, error budgets, and alerting strategies emphasising customer‐impacting signals and sustainable on‐call load.
* Build and iterate internal developer tooling such as scaffolding utilities, configuration generators, and portal‐backed workflows reducing toil and repeated setup.
* Measure adoption and satisfaction, then prioritise improvements using feedback loops, usage analytics, and qualitative developer research.
* Establish opinionated golden pathways encoding ubank engineering standards while preserving sensible escape hatches for genuinely exceptional cases.
* Implement quality gates catching defects early, enforcing required checks, and explaining failures with actionable remediation guidance.
* Engage feature squad tech leads to understand workflow friction, co‐design improvements, and agree realistic adoption milestones backed by support.
* Represent platform constraints honestly while proposing pragmatic alternatives that preserve security, resilience, and compliance outcomes.
* Participate in on‐call rotations and incident response with disciplined communication, scoped mitigation, and clean handovers protecting customer outcomes.
* Build and maintain runbooks, dashboards, and automation shortening incident timelines and reducing operational toil for responders across squads.
Your Experience
* Demonstrated 5 to 8 years in software engineering, site reliability engineering, DevOps, or platform engineering with at least 2 years owning shared capabilities consumed by multiple teams from design through adoption.
* Demonstrated depth in at least one domain among CI/CD pipeline architecture, observability design, or developer tooling, plus working competence in the other domains.
* Demonstrated practical experience with cloud‐native build and deployment patterns, infrastructure‐as‐code practices, and at least one mainstream backend language.
* Prior experience in a regulated or compliance‐aware industry is highly desirable, including financial services, healthcare, government, or telecommunications.
Benefits
* Innovation with impact: meaningful work and amazing benefits that turn ideas into impact.
* Collaborative, supportive & fun culture that promotes growth.
* Clear career development paths and acceleration of potential.
* Freedom to be yourself with flexibility in a hybrid working model.
We acknowledge the Traditional Custodians of our local area. This Sydney‐based permanent role requires Australian or New Zealand citizenship or permanent residency. We welcome applicants of all backgrounds.
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