Technical Account Manager Position Overview
">
As a Technical Account Manager, you will play a vital role in delivering exceptional support and advice to our clients. This is an exciting opportunity for someone with a passion for helping businesses understand and utilize technology to drive their success.
Our ideal candidate will have substantial experience working with diverse client scales and possess technical and business competence across areas within the IT infrastructure domain. They will be able to demonstrate success managing relationships with small to mid-scale clients across various industries and market verticals.
The successful candidate will also possess a deep understanding of Managed Services and the needs of small and mid-tier clients. They will be able to provide genuine customer service and deliver pre-sales consulting, making them a perfect fit for this role.
This position offers a competitive package, including 100% salary and 0% commission, as well as opportunities for personal and professional development through our FastTrack mentor, Leadership Lab, and Leadership Academy training programs. We also offer flexible working arrangements, regular social events, and a great team culture.
Key Responsibilities:
">
* Deliver outstanding support and advice to clients
">
* Manage relationships with small to mid-scale clients
">
* Provide pre-sales consulting and technical expertise
">
* Work closely with our service desk, field techs, and engineering teams
">
Requirements:
">
* Substantial experience working with diverse client scales
">
* Technical and business competence across areas within the IT infrastructure domain
">
* Success managing relationships with small to mid-scale clients
">
* Deep understanding of Managed Services and the needs of small and mid-tier clients
">
* Passion for helping businesses understand and utilize technology
">
What We Offer:
">
* Competitive package
">
* 100% salary and 0% commission
">
* Flexible working arrangements
">
* Regular social events
">
* Great team culture
">
Why Choose Us?
We are a stable and very focused company, with over 15 years of consistent growth. We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision, and strong leadership. Our values are based around keeping everyone informed, aligned, supported, and rewarding performance. We welcome applications from Neurodiverse candidates and appreciate disclosure along with the application.