Security Operations Analyst
This role involves monitoring and responding to security alarms, alerts, and incidents in various tools. You will be responsible for escalating true positive detections to senior analysts, managing client request tickets, and delivering services according to service targets and quality standards.
Key Responsibilities:
* Monitoring and response of security tools such as SIEM, EDR, and NDR.
* Escalation of true positive detections to senior security analysts, SOC engineering, and/or customers.
* Management of client request tickets.
* Delivery of services according to service targets (SLAs) and quality standards.
* Adherence to ITIL practices regarding service request, incident, problem, and change management.
* Contribution to the SOC continuous improvement program.
Required Skills and Qualifications:
* Experience in information security, specifically in a security operations and vulnerability discovery or information operations/incident role.
* Strong working knowledge of at least three of the following security tools: host-based antivirus, anti-spam gateway solutions, firewalls, IDS/IPS, server and network device hardening, data loss prevention, forensics software, vulnerability management, website security.
* Experience utilizing security tools such as Splunk, Sentinel, Crowdstrike, Microsoft Defender, and ServiceNow.
* Knowledge of general security concepts and methods.
* Experience with Windows, Linux, UNIX, and other major operating systems.
* Ability to mesh sound technical and security practices with problem-solving.
* Demonstration of in-depth technical capabilities and professional knowledge.
Benefits:
* Career development opportunities to shape your future with confidence.
* Flexible work arrangements to balance your professional and personal life.
* A comprehensive benefits package including wellness incentives, family-friendly policies, and more.
Work Environment and Culture:
Our team values diversity, equity, and inclusiveness, and we encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities. We strive to create an equitable and barrier-free recruitment experience for all.
Join Our Team: