Job Description:
We are seeking a customer-focused and team-oriented individual to join our Food and Beverage Team as a Attendant.
As a key member of our team, you will be responsible for delivering exceptional service to our gaming patrons and guests, preparing and dispensing beverages, running food, and taking orders with professionalism and poise.
Key responsibilities include assisting with gaming functions and operations, helping patrons with food and beverage orders, inquiries, and complaints, maintaining cleanliness and hygiene standards, and taking orders and running food to tables.
* Assist with gaming operations and provide excellent customer service
* Help patrons with food and beverage orders and resolve any issues that may arise
* Maintain a clean and safe working environment
* Take orders and run food to tables efficiently
This role requires working various night and weekend shifts, including public holidays. A successful candidate must be flexible and able to work effectively in a fast-paced environment.
Required Skills and Qualifications:
To succeed in this role, you will need:
* Excellent communication and interpersonal skills
* Cash handling proficiency
* A 'can-do' attitude and willingness to learn
* Knowledge of gaming machine regulations, compliance, operations, and procedures
* Familiarity with food & beverage products and services
* Responsible Service of Gaming Certificate (RSG)
* Responsible Service of Alcohol Certificate (RSA)
* Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates advantageous
A passion for the hospitality industry and providing exceptional customer service is essential for success in this role.
Benefits:
As a valued member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
With opportunities for career growth and professional development, we offer a competitive salary and benefits package, including:
* Competitive hourly rate
* Opportunities for career advancement
* Ongoing training and development
* Recognition and rewards for outstanding performance
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