Infrastructure Support Officer, Queensland Health
The role is responsible for providing technical direction of ICT infrastructure, cloud and unified communication technologies across the Gold Coast Hospital and Health Service.
The Role
An opportunity has become available for an Infrastructure Support Officer to join Gold Coast Health (GCH) where the focus of our 13,000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
* Analyse ICT system issues and develop appropriate solutions
* Prepare reports, and recommendations on enterprise infrastructure performance
* Automate infrastructure delivery to support an Infrastructure-as-a-Service model
* Mentor administrators and support staff in providing technical guidance and compliance processes
About you
To be successful in this position you will require:
* While not mandatory, a relevant qualification in infrastructure, cloud, or a related field is highly desirable
* Declaration of serious discipline history must be disclosed
* Criminal History Screening will be required for new employees (GCH will cover cost)
* Flexible work options
* Salary Packaging
* Modern Facilities
* Diverse Work Culture
* 12.75% super
* 17.5% leave loading
* Temporary full time
* Base salary ranging from $4,651.70 - $4,982.80 per fortnight
About Us
The Digital Transformation and Research division has been established to drive significant service improvements and digital transformation opportunities, in alignment with the strategic objectives outlined in the Gold Coast Hospital and Health Services Strategic Plan 2028 (G28).
Technology Operations is part of the Digital and Information stream within the division. The service provides:
* Application change requests and optimisation
* Application hosting services
* Applications management and provisioning
* Audio-visual support services
* Clinical system workflow support and adoption
* Cyber security services and support
* End user support services
* Hospital technology infrastructure services
* Incident and problem management
* Technical change management
* Technical and integration specialist support
About Gold Coast Health
* Nationally and internationally recognised location for innovative medical research and health care
* More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
* Secondary and tertiary health services across more than 20 facilities
* Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
* A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
* Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong
How to Apply
Click APPLY to submit your application by Monday, 5 January 2026
Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.
Job Ad reference: GC
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