About the company
Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking an Admin / Receptionist in Joondalup to join their busy team for a 12-months temporary assignment.
About the role
As an Admin / Receptionist, you will be providing counter/reception support for the local office including enquiries in the self-help kiosks and online support. In addition, your key duties are as follows:
- Manage and resolve matters by actioning planning tasks
- Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services.
- Manage the team shared email inbox, appointments and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow up is completed.
- Receive and record complaints and other feedback
About you
To be successful in this role, you must have:
- Previous experience in an Administration, Reception, or similar role
- Intermediate to advanced proficiency in using MS Office Suite
- Excellent stakeholder management and customer service skills
- Ability to handle multiple tasks with competing priorities
- High attention to detail
- Australian Citizen
- Passionate about supporting people living with disability
Benefits
- 12-months casual temporary assignment
- ASAP start date pending clearances
- Full-time hours, Monday to Friday
- $37.36 per hour + super
- Joondalup WA Location
Please note: The successful candidate for the role must hold Australian Citizenship and be willing to complete a federal police check.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
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