Exceptional guest service is at the heart of this role, where you will be responsible for providing a warm welcome to our guests and visitors.
Greet and assist guests upon arrival, offering information about the property and local attractions. Manage luggage handling, including carrying and transporting bags to and from guest rooms.
Operate valet parking services, safely parking and retrieving guests' vehicles. Assist with guest requests and inquiries, ensuring prompt and courteous service.
Maintain cleanliness and organization of the lobby and entrance areas. Provide directions and recommendations for local attractions, restaurants, and transportation options.
Collaborate with other departments to ensure seamless guest experiences. Assist with special events and VIP arrivals as needed.
Maintain up-to-date knowledge of property amenities and local area information.