* APS Level 5
* Bendigo, VIC; Melbourne, VIC
* $93,660 - $100,132
About The Department Of Employment And Workplace Relations
We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well‐paid work with the skills for a sustainable future as we ourselves strive to be a model employer.
We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re‐training to take advantage of emerging employment opportunities.
With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.
It is our ambition to do things differently, to create the 'department of great jobs'– where our people reflect our purpose.
The Role
The department has a national network of state and territory offices. In Victoria, we have offices in Melbourne and Bendigo that manage external service providers who deliver skills and employment programs throughout regional Victoria.
We are seeking a candidate who is keen to make a difference to people's lives through contract managing employment service providers' delivery of high‐quality, tailored services to help job seekers secure sustained employment. Reporting to an Assistant Director (EL1) team leader, Delivery & Engagement Officers will work within a supportive team environment and be responsible for the contract management of Australian Government funded skills and employment programs, as well as place‐based strategies that help ensure employers have access to skilled workers.
The Victorian offices (Bendigo and Melbourne) use their unique position to gather intelligence that informs strategic, evidence‐based responses to labour market needs and to advance government priorities. Both offices have strong relationships with training and employment services providers, employers, and industry associations as well as strategic relationships with other Commonwealth, state, territory and local government agencies.
The department creates inclusive workplaces for all where integrity, curiosity and innovation thrive. We encourage applications from a diverse cohort of applicants including First Nations peoples, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from culturally and linguistically diverse backgrounds and those who identify as neurodivergent.
Duties and Responsibilities
* Managing and building relationships with internal and external stakeholders to collaboratively achieve the Government's policy measures.
* Managing Australian Government contracts with service providers who deliver employment or skills services to the Victorian community.
* Researching and interpreting program guidelines and policies to provide advice and guidance to internal stakeholders and our contracted providers.
* Monitoring and assessing provider performance and compliance through data analysis, file monitoring and site visits.
* Drafting communications and briefs for managers, delegates and visiting executive.
* Actively participating in planning, project management, decision‐making and solution brokering.
* Processing payments and employer incentives, maintaining data integrity and undertaking data analysis to assess provider performance.
* Administrative assistance through mailbox management, research and communication with internal and external stakeholders promptly and professionally.
* Contributing to employment service reforms, including embedding the Priority Reforms of the National Agreement on Closing the Gap into service delivery, with the aim of supporting progress toward the socioeconomic targets related to employment and skills development.
Qualifications And Education
* Drivers Licence – Essential
How to Apply
Applicants are required to provide a summary (no more than 750 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.
The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.
In the eRecruit (the department's online recruitment system) you will also need to:
* upload a Curriculum Vitae
* provide contact details for 2 Referees.
Eligibility Citizenship
To be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.
Security Clearance
Our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.
Please refer to the Job Information Pack for more information about the role.
How to Apply for Jobs in the Australian Public Service (APSC Guide)
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Job Information Pack
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