Job Summary:
A dynamic Retail Department 2IC role has arisen in a fast-paced retail environment.
The successful candidate will be responsible for ensuring the smooth operations of all outlets, contributing to customer interaction, staff leadership, and training.
This is an excellent opportunity for someone with strong interpersonal and communication skills to make a positive impact in a team environment.
* Mentor, motivate and support the Retail Customer Service team to achieve exceptional results.
* Monitor daily performance and create a welcoming atmosphere for guests.
* Assist with new staff induction and ongoing performance reviews.
* Resolve customer service issues and complaints efficiently.
* Contribute to policy development and procedure updates.
* Ensure accurate inventory management and maintain high standards.
Requirements:
To succeed in this role, you will need:
* Experience in a similar position.
* Excellent computer literacy skills.
* Availability to work weekends, public holidays, and school holidays.
Benefits:
This role offers a competitive compensation package, opportunities for career growth, and a collaborative work environment.
We are committed to diversity and equal employment opportunities.
Apply today to take the first step towards a rewarding career!