Head of Retail Workforce Planning and Labour Optimisation
* Full-time
Let's create a more sociable future together
At Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!
* Shape how one of Australia's largest retail networks plans and invests in its workforce, influencing performance at true national scale
* Lead a high-impact transformation agenda, driving automation, productivity across Dan Murphy's and BWS
* Partner directly with senior leaders across Retail, Finance and Strategy to deliver measurable commercial outcomes and long‐term value
As Head of Retail Workforce Planning and Labour Optimisation, you'll shape how our retail networks plan and deploy their workforce. Partnering across Retail Operations and Finance, you'll lead a best‐in‐class labour model across Dan Murphy's and BWS, aligning workforce investment to customer demand, performance and compliance.
In addition to enabling our current labour plan, a key focus of this role is leading the transformation of workforce planning across the business. You'll drive automation, leverage industry best practices, embed more sophisticated, data‐led decision making and deliver sustainable improvements in productivity and cost at scale.
This is a permanent role, based in our Sydney or Melbourne office in a hybrid working environment.
What you'll do
* Strategic Labour Model Ownership: Manage, own and continuously refine the comprehensive end‐to‐end retail labour model. This includes managing forecasting, defining labour standards, establishing productivity guardrails, and setting the overall workforce planning frameworks.
* Workforce Investment Alignment: Act as a strategic partner to Retail, Finance, and Strategy to ensure that workforce investment is aligned with business performance goals, budgetary constraints, and long‐term strategic priorities, viewing labour as a critical business lever.
* Productivity & Optimisation Leadership: Drive national initiatives focused on in‐store rostering, labour planning and efficiency improvement.
* Team Leadership & Data‐Driven Culture: Build, mentor, and lead a high‐performing team. Drive the adoption of a more disciplined, data‐led approach to workforce decision‐making throughout the business.
About you
* Significant experience in complex workforce planning, labour modelling, or productivity within a large, multi‐site environment.
* Proven ability to lead transformation programmes that deliver measurable productivity and cost improvements (ideal).
* A commercially‐minded leadership approach that successfully balances senior engagement, customer outcomes, operational performance, and financial results.
* Highly analytical capabilities, including strong forecasting skills and the ability to translate complex data into clear, actionable insights.
* The ability to build and lead high‐performing teams, effectively influence senior stakeholders, and thrive in complex, ambiguous environments.
Benefits
* Hybrid ways of working.
* An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs.
* Health and wellbeing support with a range of free services to help you live well and support your physical, mental and financial wellbeing.
* Endeavour Group offers dedicated learning and development options to grow your ideas, yourself, and your career. This is just the start, so dream big.
At Endeavour, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply.
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