Technical Support Representative Role
This key position involves delivering exceptional technical assistance and high-quality customer service. The successful candidate will be responsible for responding to complex technical enquiries, managing quotes and ensuring accurate data entry in our ERP system.
Key responsibilities include:
* Providing first-rate support to customers via phone, email or other communication channels;
* Resolving technical issues efficiently and effectively;
* Ensuring seamless data integration with our systems;
* Collaborating with internal teams to achieve shared objectives;
The ideal candidate will possess excellent communication skills, a strong understanding of technical concepts and the ability to interpret information accurately. Experience in customer-facing roles is highly desirable.
Based in City Of Wanneroo, Western Australia, this opportunity offers a dynamic and supportive work environment where you can grow and develop your skills. If you are passionate about delivering outstanding results and exceeding customer expectations, we would love to hear from you!