About UsThe SCC Group is a rapidly expanding business operating within the commercial cleaning services industry. Our long-term success can be attributed to our hands-on approach, innovation, and thirst for continuous improvement.Due to consistent growth, The SCC Group now offers services nationally and across all industries. Our aim is to supply a complete and effective solution tailored to meet the demands of each specific site and client.About the RoleThe National Business Development Manager is responsible for leading and delivering sustainable growth and development of SCC’s presence in the cleaning and integrated facilities management (IFM) sectors. This strategic role involves identifying and securing new business opportunities, expanding existing contracts, and fostering strong internal and external relationships based out of our Adelaide Head Office. The NBDM will drive business development strategies aligned with SCC's commercial priorities and ensure operational excellence, compliance, and profitability.Key ResponsibilitiesBusiness Development & Strategic GrowthLead and execute business development strategies to secure new contracts and expand existing client relationships.Identify and pursue growth opportunities in interstate and emerging markets.Develop national frameworks for tenders, proposals, and client relationship management.Actively support SCC’s marketing, branding, and client engagement initiatives.Contact And Operational LeadershipOversee contract performance, ensuring compliance with service quality, safety, environmental, and financial standards.Collaborate with operations for successful mobilisation and delivery of new contracts.Implement continuous improvement initiatives and best practices to drive operational efficiency and client satisfaction.Monitor financial performance, ensuring profitability and cost control.Team Development & LeadershipRecruit, develop, and lead a high-performing business development team.Foster a culture of accountability, innovation, and continuous improvement.Facilitate cross-functional collaboration across SCC teams.Governance & ComplianceEnsure adherence to SCC policies, procedures, WHS regulations, and legislative requirements.Uphold ethical and professional standards in all business interactions.Maintain accurate and timely documentation of proposals, contracts, and performance data.Core CompetenciesStrategic Thinker– Ability to align business development strategies with organisational goals.Commercial Acumen– Strong understanding of financial, contractual, and operational drivers in the cleaning and IFM sectors.Leadership– Proven ability to inspire, develop, and manage high-performing teams.Relationship Management– Exceptional interpersonal skills with a focus on building long-term client and stakeholder relationships.Results-Driven– Focused on achieving and exceeding targets for growth, profitability, and client satisfaction.Adaptability– Comfortable operating in a dynamic environment and adapting to strategic changes.Communication– Excellent verbal and written communication skills, including presentation and negotiation capabilities.Technologically Proficient– Advanced skills in CRM systems, data analysis tools, and Microsoft Office Suite.Key Performance IndicatorsAchievement of new business and revenue growth targets.Compliance with SCC and client-specific quality, safety, and environmental standards.High levels of client satisfaction and retention.Performance and development of the business development team.Contribution to SCC’s strategic and operational goals.Required Skills, Knowledge and ExperienceMinimum 5 years in a senior business development role within cleaning, facilities management, or a related industry.Strong knowledge of operational management, contract management, and business development best practices.Proven track record of securing and managing large-scale contracts.Advanced IT and reporting skills (CRM, Microsoft Office Suite, financial reporting).Valid driver’s licence and willingness to travel interstate.Relevant police clearances and compliance certifications.
#J-18808-Ljbffr