Preference will be given to Indigenous applicants as our goal is to strengthen spiritual, personal, social and emotional wellbeing of our trainees.
Applications close for this role February 7th, 2026.
The National Indigenous Training Academy (NITA), based at Ayers Rock Resort, is searching for a Residential Operations Manager to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.
The NITA residential program supports up to 80 trainees in dormitory-style accommodation while they complete their traineeship at Ayers Rock Resort. As Operations Manager you will ensure that the residential environment is safe, predictable, calm, culturally respectful and aligned with workplace expectations. The Operations Manager requires visible on‑site leadership and is the primary operational interface between NITA Residential and hotel operations. We want trainees to graduate with more than their qualification – we want to develop life skills and provide opportunities for trainees to become strong in their culture.
The Operations Manager role is supported by our dedicated wellbeing support structure, including the GM of Wellbeing, Senior Counsellor and NITA Youth Workers.
About The Role
The key duties of the role include:
* Operations & Program Leadership: Design, deliver and continuously improve the NITA Residential Program to support trainee wellbeing, stability, work readiness, and successful participation in training and employment.
* Team Leadership & Development: Lead, supervise and develop Wellbeing Support Workers to deliver consistent trauma‑informed and culturally safe residential support.
* Stakeholder relationships: Build and maintain effective working relationships to act as a key point of coordination across NITA, hotel operations, People & Culture, and external service providers.
About You
You are passionate about supporting young adults in achieving their goals. You understand the unique and diverse strengths and challenges facing Aboriginal and Torres Strait Islander young people, with a willingness and capacity to listen and learn. Minimum 5 years practice experience in a relevant role and you have a demonstrated cultural authority, community credibility or experience working within Aboriginal kinship, community or organisational structures.
You will have relevant tertiary qualifications in social work or related field OR, relevant Diploma qualification. Equivalent lived experience and demonstrated capability will be considered in lieu of formal qualifications.
The Best Part
The highlight of being a Operations Manager in Yulara is the opportunity to truly connect with Aboriginal and Torres Strait Islander young people, immerse yourself in the community and in local culture and use your skills to oversee the residential team and operations. Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on‑shift meals, and a relocation assistance payment of up to $1500. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.
We're Committed to Your Growth
We are dedicated to helping you advance in your career while working with us. We offer a variety of professional development opportunities and recognize high‑achieving team members through performance incentives. Come join us on this exciting journey and be a part of something truly remarkable.
This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime.
A National Criminal History Check is a mandatory step in the recruitment process.
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