We are currently seeking a dynamic individual to fill the position of Airport Transport Officer. The successful candidate will be responsible for providing exceptional customer service and ensuring the safety and security of Perth Airport visitors.
Perth Airport has been voted Australia's best major airport in 2019, and we strive to provide a seamless travel experience for all domestic, interstate, and international visitors.
About the Role
This is an excellent opportunity to work on a shift roster, alternating between night and day shifts, covering our car parks and terminal forecourt.
Key Responsibilities:
* Providing guidance, information, and assistance to all Perth Airport visitors
* Delivering exceptional customer service and responding promptly to customer enquiries
* Conducting patrols and routine inspections of Perth Airport roadways, forecourts, and facilities
* Identifying any defects, hazards, or suspicious activity and ensuring area safety
* Maintaining accurate records related to health and safety, training, and customer service
Required Skills and Qualifications
We are looking for a candidate who possesses the following skills and qualifications:
* A proven history and passion for working within a customer service space
* An approachable manner and ability to build rapport quickly
* Great listening skills and communication abilities
* The composure to handle challenging situations
* A full Driver's Licence
* A WACE certificate (or equivalent)
* Experience in Basic Worksite Traffic Management and Traffic Control (pre-requisite Construction White Card) or the willingness to obtain these qualifications
* Experience in RIIWHS302D - Implement traffic management plan and RIIWHS250D - Control Traffic with a stop-slow bat would be highly desirable, along with a First Aid qualification
We are committed to building a diverse and inclusive team representative of the community we serve. We welcome and encourage applications from all backgrounds.