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Customer service representative

Gold Coast
seek
Customer Services agent
Posted: 13 December
Offer description

Customer Service Representative | Bonus

Ready to start fresh in a supportive, people-focused role with room to grow? Whether you're just starting out, returning to work, or looking for a change, we'll help you build a career in customer service — no prior experience needed


What's in It for You?

* Full training provided – learn everything you need to succeed
* Earn up to 10% in monthly incentives – your effort gets rewarded
* Work from home options after initial on-site period (conditions apply)
* Fun, inclusive culture – enjoy team lunches, social events & more
* Career progression – grow with us into senior or leadership roles


About the Role

Join our friendly team and support customers with everyday banking enquiries. No sales involved – just helpful, human conversations.


Responsibilities

* Assisting with account info, online banking, and card enquiries
* Supporting customers with disputes or fraud issues
* Updating records and capturing feedback


What We're Looking For

* Clear, confident communicators
* Great attitude and willingness to learn
* Basic computer skills (we'll teach you the rest)
* Year 10 completion
* Australian working rights and ability to pass a police check


Who Thrives Here?

* Students and grads
* Working holiday visa holders
* Parents, carers, and return-to-work candidates
* Career changers and retirees

Start your journey with us today – spots are filling fast Apply now and one of our friendly recruiters will be in touch soon.

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