The Role
The Role is responsible for effectively managing the client relationship from the finalisation of the sale to the commencement of contract. This includes being the primary point of contact between Redink Homes Metro and the sales team, drafting and estimating throughout the pre-construction process, to help process and finalise any Contract Variations and/or Sales Variations. This role is pivotal to ensure that working drawings, addenda’s and contract documents (including HIA Contracts) are processed and finalised to meet the clients’ requirements in preparation for the Prestart process.
This role is permanent, full time contract, based in Osborne Park. Office hours are to be worked between the hours of 7am-6pm, schedule to be negotiated with your manager.
About you
About you
The successful candidate will ideally possess the following attributes:
- Post-Secondary qualification in Customer Engagement or related field is desirable.
- Excellent customer service and communication skills (oral and written) including the ability to influence, build and maintain networks with a range of stakeholders.
- Solid analytical and problem-solving skills with the ability to fault find, resolve customer complaints and disputes.
- Excellent computer skills including the ability to utilise a range of information systems (MS Office & Click Homes desirable).
- Proven time management skills and the ability to plan and coordinate multiple priorities.
- Knowledge and understanding of residential building and construction regulations and process in the Western Australian marketplace (desirable but not essential).
What\'s in it for you?
- Training provided from an amazingly supportive team of professionals
- Fun, energetic, team-oriented atmosphere where employees love coming to work!
- Employee Assistance Program
- Vibrant Social Club
- Superannuation Advice
- Weekly pay cycle
- Staff Wellbeing Program
- Staff Loyalty Program
- Staff Referral Program
- Optional RDO Program
About Us
About Us
At Scott Park Group, our Vision is to be the market leader in the building of residential homes for West Australians. Our Mission is to ensure our customers ‘enjoy the journey’ as we build them a quality and affordable home.
Scott Park Group continues to strive in its pursuit of delivering outstanding service through its various building brands and across its core businesses. As one of the fastest growing building groups nationally we continue to train, innovate, and deliver great outcomes to the most important people we know- our customers. This single-minded focus is the driving force and continues to direct our efforts now and into the future.
Redink Homes Metro, part of the Scott Park Group, has been building and designing quality family homes for the past 16 years, welcoming the idea of alterations to all designs available within the brand. Through innovative home design, technology integration and detail-focused customer service, Redink Homes and the wider group have attracted the highest construction awards and become an industry leader.
If you feel you can do this role with your eyes closed, then we want you! Please provide an application which includes a cover letter and CV, outlining previous experience in the role and why you want to work for Scott Park Group via the Seek link.
The successful applicant will be required to provide a Police Clearance valid within 3 months of commencement and have current and valid work rights in Australia.
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📌 Contracts Administrator Redink Homes
🏢 Scott Park Group
📍 Perth