Unlocking AI Potential
Sophie's innovative approach is revolutionizing the operations of service-based businesses. Our AI Office Manager efficiently handles tasks that no one has time for, from answering calls and booking jobs to quoting, scheduling, and invoicing.
The Opportunity
We're seeking a Senior Software Engineer to drive the development of cutting-edge AI solutions in real-world, customer-facing products.
You'll work on systems powering intelligent conversations, context-aware automation, and rapid decision-making. This involves voice, text, and pure machine learning magic, all production-ready, scalable, and delightful to use.
About You
* 5–8 years of experience as a software engineer, with significant exposure to AI/ML systems in production
* Strong Python skills, including async/await, error handling, and writing maintainable, production-grade code
* Deep understanding of modern ML workflows — from model training and fine-tuning to inference at scale
* Experience with cloud-native deployment (Docker, AWS) and data infrastructure (SQL/NoSQL, Redis)
* Comfortable optimizing for performance, cost, and reliability in high-traffic environments
Responsibilities
* Design and enhance AI pipelines for text, voice, and multimodal interactions
* Develop robust, low-latency inference workflows and integrate them with our product stack
* Implement intelligent context management systems to make our AI smarter and more personalized
* Collaborate with product to create conversational and automation flows that feel intuitive and helpful
* Monitor, measure, and continuously improve performance across our AI stack
* Contribute to architecture decisions and mentor other engineers in AI/ML best practices