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Manager, customer insights

Sydney
Sharp & Carter
Posted: 8 June
Offer description

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About Agrifutures Australia
At AgriFutures Australia, our vision is to grow the long-term prosperity of Australian rural industries and communities.
We do this through research, development, and extension programs for established and emerging industries. We address key challenges facing Australian agriculture, including evokeAG and growAG initiatives. We prioritize collaboration with emerging leaders in agriculture, industry bodies, RDCs, and government.
DUTIES
As Manager, Customer Insights for growAG, you will identify, analyze, and vet emerging technologies and potential partners for Australia’s digital agrifood innovation platform growag.com. You will support two Managers, Engagement, managing strategic relationships with RDCs, universities, government agencies, and the agrifood ecosystem.
Your core focus will be researching and analyzing the agtech and food tech ecosystems and their interaction with Australian agricultural challenges and research funding priorities. You will analyze data from CRM, marketing automation, website analytics, and industry datasets, including surveys, government data, and pitch information. You will also work with the digital product and marketing team to generate insights from growag.com.
Duties Include

Modelting AgriFutures Australia values and behaviors.
Driving outcomes for key accounts by identifying partnership opportunities and providing analysis and recommendations.
Reporting on the agrifood ecosystem using various data sources to create insights and trends.
Managing data collection, analysis, and dissemination to support communication and engagement activities.
Co-owning data management and measurement strategies within the GIN Business Unit.
Supporting stakeholders across the RD&E system to achieve strategic goals.
Maintaining dashboards and reports for internal and external use.

Experience / Qualifications

Tertiary qualifications in business, agriculture, agtech, innovation, project management, or relevant experience.
5+ years in production agriculture, food processing, agtech, or innovation is preferred.
Project management experience.
Strong presentation and communication skills.
Experience in startup ecosystems and company evaluation.
Experience with CRM platforms and BI tools like Power BI or Tableau.
Experience analyzing large datasets and using data warehousing platforms.

How To Apply
Click APPLY or email your CV to mbarry@sharpandcarter.com.au.
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