The Claims Management Group is a pivotal component of Comcare's strategic objective, delivering an effective and sustainable workers' compensation scheme for the Australian Public Service.
This team works with employers and employees to identify and implement strategies facilitating early and sustainable return to work or recovery at work.
The Claims Administration and Income Support team performs critical financial services supporting claims business management. This includes calculation and transactional processing of accounts payable and weekly incapacity benefits. The team reconciles financial information across various sources, identifies anomalies, and addresses these within legislative frameworks.
Overview of the Role
The Assistant Director, Income Support leads a large team responsible for timely and accurate calculation and payment of incapacity benefits and recovery of overpayments. The role involves financial calculations, transactional activities, and debt recovery related to claims management.
The role develops staff capabilities, analyzes data and trends, and implements continuous improvement initiatives into business operations. Additionally, the role liaises with internal and external stakeholders to ensure positive outcomes for clients.
Eligibility and Specific Conditions
* Character clearance (police records check)
* Health clearance
* Six months probationary period for new engagements
* Ability to obtain and maintain a Baseline Security Clearance
Becoming a Part of this Team
Please review the Job Information Pack below and provide a statement outlining your relevant skills, experience, and knowledge applicable to the job specific capabilities and role (maximum 2 pages).