Head of Identity & Access Management (IAM) – Divisional Director Overview An opportunity to join the Cybersecurity Leadership Team of a large, enterprise-scale financial services organisation as the Head of Identity & Access Management (IAM). This is a highly visible and strategic leadership role operating as a key deputy and trusted partner to the CISO, with broad accountability across identity strategy, cyber transformation, operational risk, and enterprise security uplift initiatives. The successful individual will lead a large-scale IAM function responsible for both operational service delivery and the strategic transformation of enterprise identity capabilities across a complex and heavily regulated environment. The role will play a critical part in shaping the organisation’s cyber security roadmap, improving automation, enhancing user experience, and reducing enterprise risk. This position sits at Divisional Director / executive leadership level and requires a commercially minded cyber leader capable of influencing senior stakeholders, leading large cross-functional teams, and driving strategic outcomes across technology and business functions. Key Responsibilities Define and execute the enterprise IAM vision, strategy, and multi-year transformation roadmap aligned to broader organisational and cyber security objectives. Operate as a senior member of the Cybersecurity Leadership Team and a key escalation point across identity, access, and security transformation initiatives. Lead enterprise-wide Identity & Access Management capabilities spanning: User Access Management (UAM) Privileged Access Management (PAM) Authentication and Identity Governance Non-human and machine identity management Emerging identity capabilities supporting automation and AI-enabled environments Drive strategic uplift initiatives focused on automation, operational efficiency, customer experience, and risk reduction. Lead and coordinate large cross-functional delivery teams including Product Owners, engineering teams, operational leads, and transformation squads. Provide strategic oversight across multiple concurrent IAM initiatives and portfolios, ensuring alignment between business priorities, customer outcomes, operational requirements, and cyber risk management. Partner closely with executive leadership, technology teams, operations, and business stakeholders to influence priorities and drive delivery outcomes. Ensure IAM capabilities operate effectively within regulatory, compliance, and operational risk frameworks appropriate to a large financial services environment. Oversee operational performance, service delivery, KPIs, governance, and continuous improvement initiatives across the IAM function. Manage strategic vendor relationships, commercial engagement, and technology partnerships supporting the IAM ecosystem. Experience Required Extensive experience leading enterprise-scale Identity & Access Management functions within complex and highly regulated environments. Strong background within financial services, banking, insurance, or similarly regulated enterprise organisations. Demonstrated experience operating within senior cyber security leadership teams, ideally in a role closely aligned to executive cyber leadership or CISO functions. Proven capability developing and delivering IAM strategies, transformation roadmaps, and enterprise security uplift initiatives. Strong commercial and business acumen with the ability to balance customer experience, automation, operational effectiveness, and risk outcomes. Experience leading large cross-functional teams and managing senior stakeholder relationships across business and technology functions. Strong understanding of IAM domains including PAM, UAM, authentication, identity governance, privileged access, and modern identity security frameworks. Ability to influence, challenge, and engage executive stakeholders within fast-paced and evolving enterprise environments. Proven leadership capability driving operational maturity, strategic transformation, and continuous improvement outcomes at scale. For a confidential conversation please reach out to Sophie Garrison - Manager - Cyber Security & GRC - sgarrison@launchrecruitment.com.au