Trades Manager for our Home Network Line of Business at Allianz Partners. You role will be managing a network of building and trade partners for insurance repairs at Allianz. This role involves performance, relationship, and contract management between building/trade partners and Allianz Partners. Here’s a summary of the key aspects of the role:
Key Responsibilities:
Client Accountabilities:
- Maintain high standards in interactions with stakeholders.
- Resolve complaints professionally, aiming for win-win outcomes.
- Provide excellent service in dealings with customers and clients.
- Attend performance meetings and act on feedback.
- Engage in Work Health and Safety activities.
Management of Workload:
- Assess workload status honestly.
- Be agile in a dynamic environment.
- Utilize refined time management skills
Key Requirements:
Provider Management:
Experience in builder/trade procurement or supplier/account management.
Understanding of financial management principles.
Property Claims Experience:
- Robust customer focus and energy to succeed.
Superior customer service skills. * Problem Solving and Decision Making:
- Swift decision-making and implementation.
Communication Skills:
- Ability to communicate and build relationships effectively.
- Background in property claims management is advantageous.
- Experience in contract and vendor management.
- Proven written and verbal communication skills.
Financial Accountabilities:
- Negotiate pricing with partners.
- Monitor industry pricing and repair costs.
- Ensure correct billing and payments.
Culture:
- Act as a role model for Allianz values.
- Enforce cultural requirements within the team.
- Repair Management:
- Monitor claims for validity and cost containment.
- Coach builders on documentation.
- Ensure service levels and cost savings are met.
Professional Approach:
- Maintain professionalism and maturity.
- Deliver results in high-pressure environments.
- Prioritize work and meet deadlines.
- Ability to Work Autonomously and Within a Team:
- Operate autonomously using initiative and decision-making skills.
- Work effectively as part of a team.
- Support and encourage team members.
This role requires a combination of technical skills, customer service excellence, and the ability to manage relationships and contracts effectively. If you have any specific questions about this role or need further assistance, feel free to ask!
86155 | Procurement | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.