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Assistant store manager - grand central

Toowoomba
Bay Audio
Assistant Store Manager
Posted: 23 June
Offer description

* Make a difference to people's lives everyday
* $57,200 + super + bonus ($75k+ OTE)

Join Australia's leading retail hearing health provider.

Bay Audio, part of Amplifon, is one of Australia's leadingretail hearinghealthproviders. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.

This position will see you collaborating with a team of part-time & casual retail sales associates, to support reaching sales targets, and assume other responsibilities as required by the Store Manager.

What you'll be doing

* Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
* Build a rapport with new customers and enhance relationships with existing customers.
* Explain hearing results and recommend the next steps to customers
* Reconnecting with previous customers or new leads via phone-based communication.
* Customer database administration, including database management, stock control and invoicing
* Ensuring accurate compliance and high attention to detail with industry reporting requirements
* Contributing to store targets and KPIs.
* Assist Store Manager in motivating a team of retail associates to consistently provide outstanding customer service

What We Are Seeking:

* Previous, demonstrable experience in customer service, sales or administration.
* A self-starter with a ‘can-do' attitude
* A great communicator (both written and verbal) to support our team and customers
* An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screen checks
* Keen to learn and develop into a future leader
* Availability to work retail hours, including weekends and late-night trade

In Return We Offer:

* Comprehensive training, career opportunities and succession planning for retail leadership roles
* Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends
* Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals
* Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
* Work in a business that genuinely enables you to change a customer's life every day!
* Based in a convenient shopping centre location with access to public transport and parking.

Previous sales, retail, health or education industry experience is highly regarded, but not essential. If you want more people to ‘Live Life at Full Volume' and believe you can make a difference, apply now!

We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature aged workers. If you require any specific accommodation to be provided during the recruitment process, please let us know. Please note that for this position, you will be required to consent to a criminal background check.


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Your application will include the following questions:

Title Country Do you have a disability and need accommodations to support you during the recruitment process? For Bay Audio applicants only: This role requires standing for extended periods throughout the day. Do you have any existing injuries or conditions that may affect your ability to perform this task? Please note: This requirement does not apply to Attune and Amplifon positions. Gender Where you referred to this role by an Employee of Amplifon / Bay / Attune? Do you have a valid driver license and reliable vehicle? Do you identify yourself as Australian Aboriginal or Torres Strait Islander origin? Notice period/ When can you start a new role? Mobile Phone Number Right to Work (Visa Status) What is your Visa and please list your work restrictions (If any) Previous employee Do you have any criminal convictions OR Charges yet to come before a court?

Constant advances in technology have made a huge difference to the way we communicate with each other every day. Nowhere are the benefits of these technological advancements more evident than in the most important aspect of our personal communications, our hearing.

The combination of innovation, miniaturisation and advanced technology has transformed today’s hearing devices from bulky, unattractive hearing aids with limited capability to modern marvels that deliver amazing hearing improvements while being virtually undetectable.

So, just how capable are they?

Well, imagine a tiny hearing device that can not only adapt to a variety of challenging hearing situations but also connect wirelessly to your phone, music player, television, sound system or computer to ensure the best possible hearing outcome.

Source: This is an extract from the company's own website.

Constant advances in technology have made a huge difference to the way we communicate with each other every day. Nowhere are the benefits of these technological advancements more evident than in the most important aspect of our personal communications, our hearing.

The combination of innovation, miniaturisation and advanced technology has transformed today’s hearing devices from bulky, unattractive hearing aids with limited capability to modern marvels that deliver amazing hearing improvements while being virtually undetectable.

So, just how capable are they?

Well, imagine a tiny hearing device that can not only adapt to a variety of challenging hearing situations but also connect wirelessly to your phone, music player, television, sound system or computer to ensure the best possible hearing outcome.

Source: This is an extract from the company's own website.

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