Closing date: Wednesday 10 June 2026
About the role
The Senior Manager Financial Crime Training will report directly to the Head of Financial Crime Advisory and Training. You will own the end-to-end training strategy for the entire suite of financial crime risks, ensuring every relevant employee has the knowledge and capability required to protect the bank from regulatory risk and financial crime, including fraud and scams. This role goes beyond simple compliance, building a genuine and sustainable risk culture. You will lead the entire training lifecycle, from conducting continuous needs analysis to designing and delivering a curriculum with engaging content tailored to different audiences. By translating complex policies into practical actions, you will empower our people to become the first and most effective line of defence against financial crime.
Key accountabilities
* Training Strategy & Curriculum Design: Designing and maintaining a single, enterprise‐wide financial crime training strategy and curriculum.
* Content Development and Delivery: Creating and delivering all financial crime training content, from general awareness e‐learning to specialist workshops for high‐risk roles.
* Training Needs Analysis: Partnering with business units and subject‐matter experts to conduct regular training need analysis and identify knowledge gaps.
* Measuring Training Effectiveness: Establishing and reporting on metrics to measure the effectiveness of training programmes and their impact on the bank's risk posture.
What you'll bring to the role Essential
* Deep domain knowledge across a broad range of financial crime categories (AML, CTF, Sanctions, ABC, Fraud).
* A robust understanding of learning principles and modern instructional design techniques for both digital and face‐to‐face delivery.
* Demonstrated experience designing and delivering a full suite of training programs, from broad‐based awareness to deep technical skills.
* Ability to explain complex topics in a simple, engaging, and memorable way.
Highly desirable
* A tertiary qualification in a relevant field.
* Financial Crime industry qualifications such as ACAMs or AFCS.
Location and type
This is a permanent full‐time position located in Melbourne, Bendigo, Adelaide, Sydney or Brisbane. We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader.
Benefits
* Flexibility: hybrid work, flexible hours, a compressed work week, job‐sharing or other arrangements designed to put people first.
* Health and wellbeing support, including discounted gym memberships, private health insurance options, and an Employee Assistance Program (EAP) for you and your immediate family members.
* Opportunities to take your learning to the next level through our corporate university 'BEN U' or at an external provider of your choice.
Diversity and inclusion
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
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